← Glossary

Zapier AI

AI capabilities within Zapier that allow users to integrate AI tools into automated workflows across different applications without coding.

Zapier AI refers to the features and integrations within the Zapier platform that enable small businesses to connect AI tools with their existing apps and create automated workflows without needing to write any code. Zapier is known for its ability to connect thousands of web applications.

For SMBs, Zapier AI opens up a world of possibilities for 'no-code' automation. It allows businesses to automate tasks that involve AI, such as automatically sending data from a form submission to an AI for summarization, then posting the summary to a team chat or creating a task in a project management tool. This significantly streamlines operations, saves time, and makes powerful AI capabilities accessible to businesses without specialized technical staff.

Example

A small business owner uses Zapier AI to automatically summarize customer feedback from survey responses using an AI tool, then posts the key takeaways to a team Slack channel.